![]() ![]() The FTC notes that Intuit changed the name of its Free File and freemium products several times, resulting in consumer confusion. Intuit also hasn't allowed its freemium edition to be used by people who have income from a farm, selling a home, a prior year state tax refund or investments, according to the FTC.Īt the same time, many of the low- and middle-income people who ended up getting pushed to upgrade to a paid version of TurboTax would have been eligible to file their taxes electronically for free through IRS Free File - a program that Intuit was part of until 2021. The commission also pointed to marketing that used the words "Free Guaranteed."Īmong those ineligible for the "freemium" version of TurboTax are those who receive income reported through certain types of IRS Form 1099, the FTC says - it's commonly used by people who receive independent contractor or small business income, like those working in the gig economy.
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